- #ZOIPER CALL FAILURE HOW TO#
- #ZOIPER CALL FAILURE REGISTRATION#
- #ZOIPER CALL FAILURE FOR ANDROID#
- #ZOIPER CALL FAILURE ANDROID#
If you see the " account registered" notification in the Android notification bar each time you turn the screen On, then probably you have " Run in background" disabled and " Enable on start" enabled. If you have this option disabled and "Enable on start" in account settings enabled, you will see the " account registered" notification in the Android notification area each time the device screen is switched On. " Run in background" - prevents/allows Zoiper to run while device screen is Off. Note: Ii might drain your battery really fast when used with UDP accounts.
#ZOIPER CALL FAILURE REGISTRATION#
" Stay Awake" - prevents registration loss by waking up Zoiper at specific intervals. You might need to adjust these separately. Note: It cannot overwrite "Keep wifi On during sleep" in the Android Wi-Fi Advanced settings or the default Android powersaving policy. " Wi-Fi keepalive" - prevents Wi-Fi from sleeping when device's screen is Off. It is best to use TCP if it is supported by your VoIp provider. Go back to Accounts -> select your account and then scroll down to " Network settings"Īdjust Transport type according to your provider's recommendation. Go back, open Advanced and enable " Run in background". Go to Config -> Connectivity and enable " Wi-Fi keepalive" and " Stay awake". Receiving calls when running in background
You might want to turn off STUN and / or Rport for your account. It is recommended to use TCP transport for SIP accounts, if this transport type is supported by your VoIP provider. Zoiper supports TCP, TLS and UDP transport. You need to make sure you are using the proper transport type.
#ZOIPER CALL FAILURE FOR ANDROID#
To be able to receive a call with your Zoiper for Android you need your account to be registered with the VoIP server.
#ZOIPER CALL FAILURE HOW TO#
How to configure your account with Zoiper for Android Zoiper can be used with thousands of VoIP providers worldwide.įind a list of popular VoIp providers in your area You should double-check if the configured codecs on your softphone are G711 ulaw/alaw, G722 or G729.To be able to make and receive calls to fixed and mobile numbers you will need a VoIP account. You should double-check your SIP details accessing the PBX customer portal and clicking on SIP devices at the bottom-left-corner, as shown in the image above.Ĥ88 - Not Acceptable Here - This error means that the phone is registered, but the codecs are incompatible. You should double-check the number and try to dial the number from another landline or mobile.Ĥ07 - Proxy Authentication Required - This error also means that username or password was entered incorrectly from the SIP device details. You should double-check your SIP details accessing the PBX customer portal and clicking on SIP devices at the bottom-left-corner, as shown in the image above.Ĥ04 - Not Found - Usually, this error represents that you have dialled an incorrect number. You should double-check your SIP details accessing the PBX customer portal and clicking on SIP devices at the bottom-left-corner.Ĥ03 - Forbidden - This error also means that username or password was entered incorrectly from the SIP device.
In this article, the normal causes will be explained and how to fix them.Ĥ01 - Unauthorized - username/password invalid - This error normally happens when you have entered an incorrect username or password from your SIP device details. When installing and running softphones, there is a range of error codes that might happen. Should you need any assistance, feel free to contact our support department.Ĭommon error codes on softphones applications At the end of this article, you will be able to understand and troubleshoot common errors on softphones.
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