If the merchandise wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. Gifts - If merchandise was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. The customer is responsible for shipping the merchandise back and any return shipping cost. If you need to exchange a damaged item for the same item, send us an email at and send your item to 3922 West Osborne Avenue Tampa Florida US 33614.
Claimed defective items must not result from physical abuse or misuse. Exchanged items are subject to an additional flat fee $10 exchange handling fee and any product price difference if applicable.Īll defective items should be returned to the manufactures. Upon inspection, merchandise with visible damage will be returned to sender and they are responsible for all applicable postage.Īny return that is not due to error or defect will be subject to a 15% restocking fee and must be mailed within 15 days of delivery date or request will be refused. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items ( if applicable): There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Late or missing refunds ( if applicable): All return and exchange should get return authorization number (RMA) from Justforfishing. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Note: Justforfishing has the sole right to refuse the return or exchange for any item that has been used or damaged from the result of physical abuse or misuse.
We will also notify you of the approval or rejection of your refund. Please make sure your contact information is up to date and correct. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. On all return and exchange items, the original receipt should be placed inside the return box. To complete your return or exchange, we require a receipt. We do not accept hazardous materials, Gift cards, defective merchandise, or any item returned 15 days after delivery.
Several types of merchandise are exempt from being returned or exchanged. Please be certain in your decision when making a purchase to avoid unnecessary return, restocking, or exchange fees. Shipping and handling fee is non-refundable. All return and exchange merchandise should be postage prepaid and insured with tracking number. In all cases, the customer will be responsible for shipping the merchandise back and any return shipping cost. Exchanged items are subject to an additional flat fee $10 exchange handling fee, and the cost of return shipping will be deducted from return. To be eligible for a return or exchange, the return merchandise should be new and unused in original condition with all accessories and original manufacture tag.Īny return that is not due to error or defect will be subject to a 15% restocking fee and must be mailed within 15 days of delivery date or request will be refused.
If 15 days have gone by since you received your merchandise, unfortunately we can’t offer you a refund or exchange. Our return policy is 15 days after receiving merchandise. Upon inspection, merchandise with visible damage will be returned to sender and they are responsible for all applicable postage Handling Fee $10ĭefective merchandise under manufacturer warranty should contact manufacturer for return Return in original condition - Restocking Fee 15%Įxchange item or size, must pay the difference if apply. *Used Merchandise) will not be accepted for return or exchange *Shipping cost: Buyer responsible for postage(s)
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